What can I expect in the first session?

Starting therapy can feel like a big step, and it's completely normal to feel nervous. Your first session is simply a conversation where we'll get to know one another. We'll talk about what's been weighing on you, what brought you to therapy, and what you hope life could look like moving forward.

There is no pressure to share everything at once. We move at a pace that feels comfortable for you. My goal is for you to leave your first session feeling heard, supported, and with greater clarity about your next steps. Many clients tell me they leave feeling lighter, more hopeful, and with practical tools they can begin using right away.

How long are sessions?

Most individual therapy sessions are approximately 55 minutes. Longer or extended sessions may be available depending on your clinical needs and goals.

What if I've never been to therapy before?

That's completely okay. Many of our clients are beginning therapy for the first time. You don't need to know what to say or have everything figured out before you arrive. We'll guide the conversation, answer your questions, and move at a pace that feels comfortable for you. The hardest part is often taking the first step—and you don't have to do that alone.

What are therapy sessions like?

Therapy is a space where you don't have to have it all together. There is room to laugh, cry, ask difficult questions, celebrate your wins, and simply be yourself without judgment.

Our sessions are conversational, collaborative, and tailored to your needs. Together, we'll explore what's keeping you stuck, develop practical tools you can use between sessions, and work toward meaningful, lasting change. My role isn't to tell you how to live your life—it's to help you better understand yourself and build the confidence to create a life that feels aligned with who you truly are.

How often will we meet?

Most clients begin with weekly or biweekly sessions, depending on their goals and the level of support they're looking for. As you begin feeling more confident and making progress, we'll work together to determine a schedule that continues to support your growth.

Do you take insurance?

Yes. Our practice accepts a variety of insurance plans depending on the therapist you choose.

Some of the plans we commonly accept include:

• Aetna

• Blue Cross Blue Shield of Texas

• Blue Cross Blue Shield of Massachusetts

• Cigna / Evernorth

• Curative

• Horizon Blue Cross Blue Shield of New Jersey

• Oscar Health

• Oxford

• UnitedHealthcare

If you don't see your insurance listed, please contact us. We'll gladly verify your benefits and help you understand your options. We also offer affordable private-pay appointments and can provide a superbill for possible out-of-network reimbursement when appropriate.

What issues do you specialize in?

Our therapists work with children (10+), teens, adults, couples, and families experiencing a variety of concerns, including:

• Anxiety and chronic stress

• Burnout and emotional overwhelm

• Life transitions and personal growth

• High-achieving women and professionals

• Working moms and mompreneurs

• Pregnancy, postpartum, and maternal mental health

• Depression and adjustment concerns

• Family and relationship challenges

• First-generation professionals navigating family and career expectations

Our goal is to help you move beyond surviving and reconnect with yourself so you can create a life that feels more balanced, peaceful, and fulfilling.

Do you offer virtual sessions?

Yes! We provide secure virtual therapy for clients anywhere in Texas, making it easy to access support from the comfort and privacy of your own home. We also offer in-person appointments at our office in Schertz, Texas.

Can we incorporate holistic or spiritual practices into sessions?

Absolutely—if they align with your beliefs and interests.

Alongside evidence-based therapy, I offer optional integrative approaches for clients who find meaning in holistic or spiritual practices. This may include mindfulness, journaling, moon cycles, astrology as a reflective tool, guided visualization, or other grounding practices.

These approaches are never required and are used only when they support your goals, honor your values, and fall within my professional training. They are intended to promote self-awareness, clarity, and personal insight—not to replace evidence-based therapy.

How do I get started?

Getting started is simple. Schedule an appointment online or contact our office if you have questions about finding the therapist who best fits your needs.

We'll guide you through the scheduling process, answer any questions you may have, and help you feel prepared for your first session.

What is your cancellation policy?

We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or missed appointments may be subject to a cancellation fee.

Do you offer supervision for LPC Associates?

Yes. Dr. Norma Reyes provides clinical supervision for LPC Associates throughout Texas. Supervision is collaborative, supportive, and focused on helping clinicians strengthen their clinical skills, develop confidence, and build an authentic professional identity while working toward independent licensure.

Please visit our Clinical Supervision page or contact us to learn more about availability.